The Evolution of CX Leadership: Trends and Predictions for the Future with Julie Roehm
As businesses continue to evolve in an increasingly digital and customer-centric world, the role of Chief Experience Officer (CXO) is also transforming. Experts like Julie Roehm, a seasoned transformation and growth expert, are at the forefront of understanding these changes. This article explores the emerging trends and predictions for the future of CX leadership, highlighting the evolving responsibilities of CXOs, the impact of new...